Alex Gillespie is a Professor in the Department of Psychological and Behavioural Science at LSE and Editor of Journal for the Theory of Social Behaviour. He has published six books and over a hundred papers. He is an expert on communication, divergences of perspective, misunderstandings, trust and listening.
He has been involved in developing several tools, including: the Interpersonal Perception Toolkit for Communication Disorders, GUIDE, and the Healthcare Complaints Analysis Tool.
Expertise: behavioural science; fieldwork in health care; psychological science