Nancy joined LSE Library in 2015 as Academic Liaison and Research Support Team Manager and took up her current role in late 2019. Her group is responsible for collection development, including subscriptions, acquisitions and archives and special collections. The team also covers learning and engagement, academic support and enquiries and reader services, which includes responsibility for the Library exhibitions and outreach work.

Nancy has extensive experience in managing teams in higher education libraries, with a focus on academic and research support, and has led projects in collection management and information literacy. She was the Chair of the CILIP Information Literacy Special Interest Group, was the co-lead on a Jisc-funded digital literacy project, and has presented research on librarians’ professional development at UNESCO.