Lisa is a Visiting Researcher within CPEC at LSE. Prior to this she was an Assistant Professorial Research Fellow until June 2018.

Her research compared international approaches to improving quality in long-term care, focusing on the approaches in place for residential care for older people in England and Australia. This research formed her PhD and was funded by a Doctoral Research Fellowship awarded by the National Institute for Health Research.

Prior to this, she conducted research into social care for older people across six EU countries, as part of the European Cross Border Care Collaboration Project, an FP7 project funded by the European Commission.

Her research interests are in the quality of social care, public reporting and user feedback, choice and decision-making, best practice and quality improvement. Before her postgraduate studies and joining the LSE, she spent sixteen years working in management and consulting roles.